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For all matters regarding your flight, including changes and cancelations, please contact the Telephone Service Center at: Tel. 03-9771111 / *2250
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  1. In cases of damage and/or missing baggage items, the report must be made within 7 days of the incident being investigated.
  2. In claims pertaining to a delay in receiving baggage not in your country of residence, report to us in writing within 21 days of receipt of the baggage.
  3. In case of loss baggage you may file a claim with us after the baggage has been missing for 21 days

Always at your service

phoneCall Center:2250*  03-9771111
Mail addressEl Al Airlines Customer Relations Department POB 41, Ben Gurion Airport 7015001
 
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